FAQ

Get Answers to Your Pool Questions

  • What should I do if there is no power for my pool equipment?

    First, check to make sure that the rest of the house has power. Check the breakers to ensure the one for your pool equipment has not flipped.  If that isn't the issue, call us to send over a technician to check your equipment.

  • Do You Have to Service the Pool Every Week?

    Weekly service is essential to maintain a healthy, great-looking, sparkling pool. Consistency is vital to your pool’s overall health.

  • Isn’t It Easier to Take Care of the Pool Myself?

    Taking care of your pool yourself is always an option. Proper maintenance does, however, require weekly supervision. All of the chemical levels such as Chlorine, alkalinity, free chlorine, and PH must be consistently maintained to ensure a safe swimming environment. We offer Pool School to teach about your pool and to set you up for success.

  • Why Should I Hire a Pool Service Company?

    A professional pool service company can help to protect the valuable investment that is your pool surface through properly working equipment and water chemistry, as well as allowing you to enjoy your pool instead of chasing down chemicals, educating yourself, and making time to care for it yourself.


    Avoiding algae and equipment problems is another reason to hire a professional in the first place.

  • What Is Pool School?

    We offer one-on-one with a member of our staff to train you on the proper use and cleaning of your pool. The training includes how to maintain your pool chemistry as well as the steps involved with keeping it pristine. They will also give you vital information about what to do when things go wrong.

  • What Is the Difference Between the Chemicals That a Professional Pool Service Uses and Those of Big Box Retailers?

    A big box retailer may not stock the variety of chemicals that a professional uses. The brands available will be different. The most high-quality brands can only be found at authorized dealers and NOT in most mass merchants.

  • What Should I Do to Prepare for Freezing Weather?

    Click the attached link to view information on how to prepare for freezing weather. For more questions, call us. 

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